We are continuing to monitor for any further issues.
Posted Oct 12, 2026 - 09:24 EDT
Monitoring
Agents are unable to support phone calls at this time.
Posted Oct 09, 2026 - 16:35 EDT
Update
We are continuing to investigate this issue.
Posted Oct 09, 2026 - 16:33 EDT
Investigating
We are currently experiencing an interruption to our phone support services due to an earthquake affecting our call center. We are relieved to report that all of our staff members are safe and unharmed.
As we assess the impact, it may take some time before our phone lines are fully operational again. In the meantime, please reach out to us via email at support@stash.com for assistance.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted Oct 09, 2026 - 16:32 EDT
This incident affected: Communication (Phone Support).