Resolved -
All Stash systems have fully recovered following the AWS outage earlier this week.
AWS has restored normal operations, and our third-party partners have completed their recovery as well.
Our internal checks, including transaction processing and debit card reconciliation, confirm that everything is functioning as expected.
This incident is now resolved. Thank you for your patience and understanding throughout this event.
Oct 22, 11:39 EDT
Update -
Stash systems are operational and stable, and customers should be able to use the app as normal today.
Our team continues to monitor for any residual impact and is actively working to complete remediation of downstream effects from yesterday’s AWS outage. Some background processing may take additional time to fully normalize, but no active disruption to core functionality is expected.
We’ll continue to provide updates as we confirm full recovery.
Oct 21, 11:42 EDT
Monitoring -
Stash services are largely stable and continuing to recover following the widespread AWS outage earlier today. AWS has confirmed restoration on their side, though some downstream systems are still processing backlogs, which may result in intermittent delays for certain transactions or notifications.
Our engineering team continues to monitor system performance and stability closely to ensure full recovery.
We appreciate your patience as services return to normal operation.
Oct 20, 22:11 EDT
Update -
AWS has fully recovered from the earlier outage, and we are seeing continued improvement across Stash systems. However, some third-party providers are still in the process of recovering, which may cause lingering or intermittent impact for certain services.
Our team is actively monitoring all systems to ensure full stability as external partners complete their recovery.
Thank you for your continued patience and understanding.
Oct 20, 20:10 EDT
Update -
AWS has fully recovered from the earlier outage, and we are seeing continued improvement across Stash systems. However, some third-party providers are still in the process of recovering, which may cause lingering or intermittent impact for certain services.
Our team is actively monitoring all systems to ensure full stability as external partners complete their recovery.
Thank you for your continued patience and understanding.
Oct 20, 17:00 EDT
Update -
Awaiting AWS Resolution
We are still experiencing service impacts related to the ongoing AWS outage. Our team continues to monitor the situation closely as we wait for AWS to complete their recovery efforts.
We appreciate your patience and understanding as we work to restore normal operations once AWS services stabilize.
For the latest updates from AWS, please visit: https://status.aws.amazon.com/
Oct 20, 15:21 EDT
Update -
We are currently experiencing service disruptions due to a widespread AWS outage affecting multiple regions, including US-EAST-1. This global incident is impacting several of our critical systems and third-party providers.
Our engineering team is actively monitoring the situation and working toward recovery as AWS implements mitigations on their side. We will provide updates here as more information becomes available or once AWS confirms full resolution.
For the latest updates from AWS, please visit: https://status.aws.amazon.com
Oct 20, 12:10 EDT
Identified -
The issue has been identified and we are waiting on a fix.
Oct 20, 10:27 EDT
Investigating -
We understand you might be experiencing issues with the Stash app. Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.
Oct 20, 10:26 EDT
